Laboratory - Lab Assistant
Profession: Phlebotomist
Specialty: Lab
Duration: 13 weeks
Shift: Tuesday - Saturday
Hours per Shift: Varies
Experience: Minimum of 1 year
License: Valid State Certified Phlebotomy Technician I License
Certifications: Basic Lifesaving/CPR Certification within 6 months of hire
Must-Have:
- CA-Phlebotomy Technician license
- BLS Certification
- Experience in acute care setting
- Minimum of 1 year experience
Description:
The Phlebotomist is a front-line customer service representative.
The Phlebotomist is primarily responsible for collecting patient samples such as blood and urine for laboratory testing ordered by providers.
Phlebotomists evaluate and enter orders in the Laboratory Information System (LIS).
They will address any Advance Beneficiary Notices (ABNs) with the patient at the time of service.
The Phlebotomist is expected to maintain the highest degree of confidentiality in all areas involving patients and their related hospital business.
They conduct hospital business in an ethical and lawful manner.
The Phlebotomist is willing to report any knowledge of real or potential fraud or abuse.
They must abide by the Personnel Policies and Procedures.
Job Relationships:
Directly responsible to the Laboratory Services Manager.
Works closely with the Lead Laboratory Assistant and other laboratory staff.
May take instruction from Clinical Laboratory Scientists (CLS).
Occupational Hazards:
Works in a general hospital setting.
May be exposed to blood, body fluids, or tissues as well as patients in varying stages of infectious states.
Samples of Duties:
Safely performs venipuncture and heel sticks on patients of all ages as appropriate.
Properly identifies patients per standard operating procedures.
Screens orders for billing and regulatory requirements.
Contacts providers to fix unsatisfactory orders.
Ensures ABNs are signed as required.
Enters and activates orders in the Laboratory Information System (LIS) in accordance with standard operating procedures.
Ensures all ordered tests are collected, following specimen requirements.
Performs a wide range of duties including filing, faxing, scanning, answering phones, and monitoring supply inventory.
Collects and handles patient specimens including but not limited to blood, urine, and stool, using Universal Precautions.
Instructs patients on how to collect specimens at home, as appropriate.
Transports specimens to the Specimen Processing area in the laboratory per standard operating procedures.
Retrieves collected patient specimens from clinics and delivers them to Specimen Processing.
Completes annual education requirements and maintains competencies.
Collects Drug Screens and performs Breath Alcohol Tests, if trained or assigned.
Performs other duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of phlebotomy and heel stick best practices.
Knowledge of order entry procedures and proper patient identification procedures.
Understanding of sharps handling and biohazardous waste disposal.
Familiarity with emergency procedures for patients that have adverse reactions to phlebotomy.
Computer skills including using Microsoft Office Suite.
Experience using Cerner LIS/EHR.
Awareness of safety policies and procedures including compliance and confidentiality standards.
Skills and Abilities To:
Multitask efficiently while maintaining excellent attention to detail.
Demonstrate excellent problem-solving skills.
Work independently and as part of a team.
Interact professionally and safely with patients.
Communicate effectively both verbally and in writing.
Establish and maintain professional working relationships with staff at all levels as well as the public.
Develop and maintain a high degree of maturity, integrity, and good judgment.
Minimum Qualifications:
Experience:
- Entry level.
Education:
- Completion of Phlebotomy Training Program including clinical rotation.
- High School Graduate or completion of GED.
Certification:
- Valid State Certified Phlebotomy Technician I License.
- Basic Lifesaving/CPR Certification within 6 months of hire.
Preferred Experience:
- Phlebotomy experience within the last 12 months.
- Experience in an acute care setting.
- Experience working with Cerner LIS/EHR.
- Experience in a customer service role.
This position is represented.
Revised: 8/8/2024