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Non-Clinical - Patient Registration Rep

Cynet Health • Cortlandt Manor, New York • $23.84 / hour • 1d ago

Non-Clinical - Patient Registration Rep

Profession: Health and Information Management

Specialty: Patient Registrar

Duration: 8 Weeks

Shift: Day

Hours per Shift: 8

Experience: One year of clerical experience

License: HS Diploma/GED

Certifications: None specified

Must-Have: Data entry skills of 4500 keystrokes, effective communication skills, customer service skills, knowledge of health insurance benefits/requirements, knowledge of coding (ICD 9, CPT-4)

Description: Greets and registers patients in a tactful and courteous manner. Obtains all pertinent patient demographic and insurance information and enters it into the appropriate computer system. Pre-registers patients in the online system. Obtains medical record number when necessary. Performs insurance verification checks for Medicare, Medicaid, and/or Blue Cross in the billing system. Performs other insurance verification functions as required. Schedules and maintains daily appointment schedules, considering availability of resources. Sets up clinic for efficient management of appointment flow. Requests patients' charts from health information and/or physician's files and requests various patients' medical records prior to appointment. Reviews charts to ensure necessary test results and other relevant information are recorded. Requests test results from appropriate areas as needed. Sends charts to health information to be refilled and sends charts back to physician's offices to be filed after completion. Retrieves laboratory and radiographic data from clinic information system and laboratories. Interfaces with referring offices and internal departments/practices to schedule patient exams. Makes appointments for all types of medical procedures as requested. Requests and obtains valid physician requisitions for all exams. Assigns and updates billing codes as appropriate. Processes information to ensure that third-party bills are submitted in a timely and complete manner. Prepares all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions, and transportation reimbursements. Verifies and documents third-party eligibility. Determines patient liability and obtains authorizations. Notifies patients of financial obligations for elective admissions and establishes payment arrangements according to financial policies prior to date of service. Counsels patients regarding payment options and Medicaid eligibility and determines qualifications for charity care. Interfaces with appropriate departments to determine Medicaid eligibility. Informs patients of documents required for initiating Medicaid applications. Collects co-payments and fees and issues receipts to patients as appropriate. Prepares receipts for patient payments. Maintains records of all financial transactions and reconciles daily cash collection. Assists in compiling data in preparation of routine statistical reports and summaries. Checks or verifies data and enters changes to records as appropriate. Performs other job-related duties as assigned.

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