Other

Cynet Health • Bartow, Florida • 1h ago

Other

Summary:

The Assistant Director of Receivables Management supports the Director in overseeing billing, coding, collections, and accounts receivable operations for primary care and behavioral health services. This role ensures claims are submitted accurately and timely, billing issues are resolved, and the organization receives maximum reimbursement while maintaining compliance with payer and regulatory requirements. The Assistant Director will serve as a subject matter expert in medical billing and coding, provide guidance to billing staff and providers, and help identify opportunities to improve revenue cycle processes.

Key Responsibilities:

Oversee daily billing, coding, claims, payment posting, and collections activities. Manage billing and collections for primary care and behavioral health services. Ensure accurate and timely submission of insurance claims. Monitor denied, rejected, and unpaid claims and coordinate appeals and resubmissions. Review accounts receivable, payment postings, and billing reports. Ensure payments are posted accurately to patient accounts. Stay current on insurance requirements, coding updates, and billing regulations. Ensure billing practices comply with HIPAA and applicable federal, state, and payer requirements. Work with providers and clinical staff to resolve billing issues and improve processes. Prepare billing, collections, and reimbursement reports for leadership. Assist with audits and respond to questions from patients, insurance companies, and regulatory agencies. Help develop and improve billing procedures and workflows. Provide leadership and support to the billing department and assist the Director as needed.

Qualifications:

Associate degree required; Bachelor's degree in Business, Healthcare Administration, or a related field preferred. Minimum of 3 years of medical billing, coding, insurance, and collections experience in a medical practice or clinic. Medical clinic billing experience is required. Minimum of 2 years of supervisory experience. Medical coding certification such as CPC or CCS preferred. Strong knowledge of medical billing, insurance requirements, reimbursement, CPT, ICD-10, and HCPCS coding. Experience with EMR systems and billing software. Strong analytical, organizational, communication, and leadership skills. Ability to work independently, manage multiple priorities, and meet deadlines.

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